NSP’s National Medical Advisor, Dr. Chuck Allen, and Executive Director, Meegan Moszynski, will present attendees with an overview of the newest edition of Outdoor Emergency Care, NSP’s flagship training manual. The sixth edition was released in May 2020 and includes current medical research and practice standards, including new information for pelvic fractures, oxygen therapy, bleeding control, spinal motion restriction and examples of using tools such as a pulse oximeter for patient assessment. Dr. Allen and Meegan also will talk about NSP’s response to the COVID-19 pandemic and issues that areas might consider for the upcoming season.
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Apart from guest operations, issues related to COVID and employee safety will be an equally critical consideration this winter. From workers compensation issues, OSHA, locker rooms, PPE, and mask enforcement, to issues of paid sick leave, medical privacy, temperature taking, patrol evac drills, and plexiglass protections—there’s a lot to discuss. Our panel will discuss a variety of unique employee issues related to Midwest ski areas—how does a ski area communicate to the public if an employee tests positive? What if an employee cannot work if his child’s school goes virtual? Can a business mandate vaccines? Should you cross-train departments in case of COVID outbreaks and quarantines, like in lift operations? How aggressive will OSHA be on enforcement and employee complaints? How will areas promote guest outreach and pre-arrival education on safety precautions? It’s a lot in an hour and fifteen minutes—and the circumstances related to COVID are still very fluid—but our esteemedpanel, including ASDA and employment lawyers, will tackle a robust Q&A from attendees.
Midwest summer operators share reopening successes and challenges. Panelists will share information about their daily operating procedures, changes they have made to customer flow and POS. They will also share employee and guest responsibilities. We plan to share operating procedures, signage, and helpful guest communication. A great session with ample time for Q&A.
Considerations and Challenges for Winter Operations during COVID
While local regulations across the Midwest will likely differ on business sector operations, there are some common challenges facing smaller and mid-sized ski areas for winter operations impacted by COVID. In this moderated discussion, we will explore how Midwestern areas will uniquely be addressing aspects of mountain operations, including lifts, ski school, F&B, rentals, tubing, even parking lots. From online reservations, cashless purchasing, and guest outreach on safety, to social distancing, masks, releases and signage, and general health recommendations, ski areas want to hear what their peers are considering. It’s still a fluid environment, and state and county rules will differ, so we are creating a format to raise questions and collaborate on best practices for winter operations.
Ski Area General Managers/Owners Social Hour
This is our very popular session held annually at the MSAA Summer Meeting and Tradeshow. We are not going to let this pandemic rob us of our valuable time connecting with our peers in the Midwest. A valued opportunity to share ideas with our ski areas senior management teams. This is a time to ask questions, share information, raise concerns, and support each other! This will be the concluding session of our two-day MSAA Summer Connect, so please do not hesitate to ask questions. This is your session. The time of day lends itself to a happy hour, so feel free to raise a glass. After all we deserve a toast!
PLEASE CONTACT AMY REENTS FOR A RECORDING OF THIS SESSION.
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